Fewer top online retailers are offering discounts in e-mails, while more actively encourage e-mail sign-ups on their sites.

80% of consumers say they like it when brands’ e-mails recommend products based on their previous purchases.

Retailers are scrambling right down to the wire to help last-minute shoppers complete their gifting.

Automating your email marketing can save you time and stress, but you still need to check-in on it every once in a while.

Offers based on the last item a shopper viewed, automated recurring campaigns and personalized recommendations throughout a web site session are all proving successful, says Listrak’s CEO.

If you’re wondering where to begin in planning your Holiday 2014 email strategy, a great place to start is Holiday 2013. How much did you make in the email channel last season?

Surprisingly few major retailers are emphasizing Thanksgiving in their marketing email the week before Turkey Day. Apparently, most merchants few Thanksgiving as just the first day in the crucial Thanksgiving-Black Friday-Cyber Monday retail trifecta, says Listrak CEO Ross Kramer.

70% of buying experiences are based on how the customers feel they are being treated? Nothing makes customers feel more special than an exclusive offer.

Holiday Gift Guides are a perfect way of making the shopping journey easy for your customers. Anything you can do to present gift ideas in an organized and simple-to-shop way is great.