What Your Email Marketing Audit Includes

Every email is evaluated against 30+ proven email marketing best practices across the key elements of a high-performing email. Here's what we evaluate:

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Content

Strong email content helps capture attention and encourage subscribers to take action.
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Compliance

Following email marketing and accessibility best practices helps build trust, improve usability, and support compliance.
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Composition

How an email is built affects how it renders, loads, and performs across inboxes and devices.
  • Preheader
  • SMS Opt-In Ivitation
  • Social Media
  • Manage Preferences Link
  • Early Call-to-Action
  • Subject Line Spam Triggers
  • Clickable Logo
  • And More
  • Dark Mode Compatibility
  • Button Tap Size
  • Unsubscribe Link
  • Image Alt Text
  • Color Contrast
  • Company Physical Address
  • Urgency Claims
  • And More
  • Mobile-First Design
  • Gmail Clipping Risk
  • Image Payload Size
  • Coupon Code Accessability
  • GIF Usage
  • Button-Style CTAs
  • Live Text
  • And More

Built on 25+ years of helping retailers improve email performance. Every recommendation in the Email Grader is based on the same proven email best practices Listrak's experts use every day to help retailers build stronger customer relationships and drive revenue growth.

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Email Marketing Audit FAQs

What is an email marketing audit?

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An email marketing audit is a review of your email program against proven best practices for content, design, deliverability, and compliance. It identifies what's working, what's holding performance back, and where small changes can improve opens, clicks, and conversions. Listrak's free Email Grader runs this kind of check on any individual email in seconds.

How do I do an email marketing audit?

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Start with a single email and evaluate it across three areas: content (subject line, preview text, calls to action), composition (mobile rendering, load size, accessibility), and compliance (unsubscribe, sender information, CAN-SPAM). Reviewing one email is a strong first step; auditing regularly across your program is where the bigger gains come from. The Email Grader checks all three areas automatically.

What should an email marketing audit checklist include?

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A good checklist covers content, composition, and compliance: a clear subject line and preview text, a single focused call to action, mobile-friendly and accessible design, reasonable file size to avoid Gmail clipping, descriptive alt text, and a working unsubscribe link with accurate sender information. The Email Grader evaluates more than 30 of these checks in one pass.

How often should I audit my email marketing?

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Reviewing individual emails before they send is a good habit, and a broader program audit each quarter helps you catch drift in deliverability, design, and compliance as your sends and audience change. Regular checks keep every message ready to perform.

Why do email marketing audits matter?

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Every email you send shapes how customers experience your brand. Regular email marketing audits help ensure every message is ready to perform.

How does the Email Grader work?

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Paste the "View in Browser" link from your marketing email into the Email Grader. The tool analyzes your email against more than 30 evaluation criteria across Content, Composition, and Compliance, then provides a report with recommendations to help improve performance.

What does the Email Grader evaluate?

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The Email Grader evaluates more than 30 email marketing best practices across Content, Composition, and Compliance. It reviews subject lines, preview text, calls to action, mobile responsiveness, accessibility, image optimization, compliance, and more to help improve the subscriber experience. Reviewing a single email is a valuable starting point, but ongoing testing helps improve your overall email program.

Why is preview text important?

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Preview text appears alongside or below your subject line in many inboxes. When it complements your subject line, it provides additional context, encourages opens, and sets expectations before subscribers read your email.

What makes an effective email call to action (CTA)?

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An effective CTA clearly tells subscribers what to do next. Keep it concise, action-oriented, easy to find, and focused on one primary action to help guide subscribers toward conversion.

How long should an email subject line be?

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There's no ideal length, but concise subject lines are generally easier to read across devices. Focus on communicating value quickly, pair your subject line with strong preview text, and test different approaches to see what resonates with your audience.

Why is mobile-friendly email design important?

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More than half of marketing emails are opened on mobile devices. Responsive design, concise copy, readable text, and touch-friendly buttons create a better subscriber experience and make it easier for people to engage with your email.

What is Gmail clipping, and how can I avoid it?

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Gmail clips emails when the HTML exceeds about 102 KB, hiding the rest behind a "View entire message" link. To help avoid clipping, keep your code clean, remove unnecessary HTML, and simplify complex templates.

Why is alt text important?

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Alt text describes images for screen readers and provides context when images don't load. Clear, descriptive alt text improves accessibility and helps ensure subscribers understand your message.

Why is email accessibility important?

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Email accessibility helps ensure everyone can read, understand, and interact with your emails. Best practices like descriptive alt text, sufficient color contrast, readable font sizes, and descriptive links create a better experience for all subscribers.

What are the CAN-SPAM requirements for marketing emails?

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The CAN-SPAM Act requires marketing emails to use accurate sender information and subject lines, include your physical mailing address, and offer a clear, working way to unsubscribe that's honored promptly. Meeting these requirements keeps you compliant with U.S. law and builds trust with subscribers. The Email Grader checks your emails against these requirements automatically, alongside TCPA and accessibility best practices.

Why is an unsubscribe link important?

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An easy-to-find unsubscribe link gives subscribers a simple way to opt out of future marketing emails. It helps maintain a healthier subscriber list, reduces spam complaints, and improves the overall subscriber experience.