The Retailer’s Guide to RCS Marketing

RCS gives retailers new ways to create branded, interactive mobile experiences that capture attention and make it easier for shoppers to take action. As the first marketing automation platform to launch an RCS marketing campaign in the U.S., Listrak has had a unique opportunity to help shape the early adoption of RCS and measure its performance.

Use this guide to see what’s possible with RCS and learn how to put it to work in your mobile strategy. Explore RCS capabilities, creative best practices, and campaign inspiration across the customer lifecycle.

Inside the Guide

  • How RCS builds on SMS with verified branding, rich media, and interactive features
  • Best practices for images, video, rich cards, carousels, buttons, and Quick Replies
  • Ways to use Calendar, Location, and Tap-to-Call actions
  • RCS campaign ideas across the customer lifecycle, from welcome and cart abandonment to loyalty and post-purchase


Early RCS Results

40%
Higher Conversion Rate
29%
Higher Revenue per Send


Based on early Listrak 50/50 RCS vs. SMS testing across an average of four sends.

Get the RCS Marketing Guide

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Get the RCS Marketing Guide

Thank you! Your submission has been received!
Download Report
Oops! Something went wrong while submitting the form.
Please enter your valid business email.

Inside the Guide

  • How RCS builds on SMS with verified branding, rich media, and interactive features
  • Best practices for images, video, rich cards, carousels, buttons, and Quick Replies
  • Ways to use Calendar, Location, and Tap-to-Call actions
  • RCS campaign ideas across the customer lifecycle, from welcome and cart abandonment to loyalty and post-purchase


Early RCS Results

40%
Higher Conversion Rate
29%
Higher Revenue per Send


Based on early Listrak 50/50 RCS vs. SMS testing across an average of four sends.