LovelySkin Reactivates Lapsed Customers for Enhanced Holiday Revenue

71K
Reactivated Contacts
+$96K
Additional Revenue in 1 Month

LovelySkin, the largest dermatologist-owned and operated skin, hair, and beauty website in the world and a Listrak client since 2021, wanted to up their game with smart strategies in time for the holiday season. In partnership with their trusted Account Manager, the agile LovelySkin team used Listrak’s ReActivate solution to recognize and reach lapsed contacts with carefully timed and targeted messaging.

This tactic led to 71K reactivated contacts and drove an additional $96K in revenue from those contacts within 1 month!

ReActivate is just one of many wins for LovelySkin, such as identity resolution optimizations, increased SMS growth, testing support, and more. LovelySkin continues to see exciting revenue results by taking advantage of Listrak’s unified, person-first marketing platform.

Listrak is a true partner. We had previously been with a company that is the largest in the space and never once had a ‘win’ like this. The Listrak team, all the way up to the CEO, have taken a personal interest in our company and its growth.”
Dr. Joel Schlessinger, President & CEO at LovelySkin

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