Being out of an item isn’t just embarrassing, but can be damaging to your company’s reputation and result in loss of potential sales. This is especially true, and more likely to occur, during the holiday season. However, there are clever ways you can turn this potentially damaging situation into a great experience:

Back in Stock Alerts

image

What I Like: Allowing a customer to sign up for a product-specific back in stock alert email when an out of stock item she previously showed interest in comes back in stock not only gets new subscribers on your list, but also helps to save the sale.

Style does a great job of color coordination, giving this email a sophisticated appearance. Putting recommendations at the bottom is an added bonus.

What I Would Try: While “shop now” is a nice call to action, I would love to see an “add to cart” or “buy now” link instead. I would also experiment with adding reviews onto the recommendations.

Bestsellers Back in Stock Email

image

If you don’t have a Back in Stock Alerts solution in place, you can still take advantage of back in stock products in your regular marketing emails.

What I like: The large “Back in Stock” banner is very eye-catching. Since Gant is promoting Fall Bestsellers, showing a variety of items covers most of their bases. Tacking on the Holiday Shipping Deadlines at the end is a good move because it creates a sense of urgency that motivates the reader to act now.

What I would try:  Perhaps under the Shop Men/Women’s Sale I would put solely gender-specific items.

Single Item Back in Stock Email

image

What I Like: This email creates a bandwagon effect on its readers. You should buy this product; everyone else did. The photo used displays the boots nicely from both sides and allows the reader to imagine themselves in the boots.

What I Would Try: Using a customer’s review might make a weightier impact on the reader, and adding a buy now button would give this email a stronger call to action.

Do you have any examples to add? We would love to see them!

Download the 2022 Email Trends and Observations Report

Thank you! Your submission has been received!
Download the Listrak 2022 Retail Email Benchmark Report
Oops! Something went wrong while submitting the form.

You Might Also Like

posted on
April 18, 2024

Strategies For Accelerating SMS List Growth

Subscriber opt-In can and should occur throughout your customer journey – don’t limit it to only your website and its homepage. Use our best-practice strategies to maximize subscriber signs ups across your owned channels.
posted on
March 13, 2024

Q1 To-Do: Prioritize Retention

Retention efforts are an essential marketing strategy all year, but Q1 is the perfect time to prioritize it as a focus. Get tips to reconnect with your best customers, newly subscribed contacts, and recent purchasers.
posted on
March 13, 2024

Spring Cleaning

Spring cleaning comes in many forms! For digital marketers it’s time to review the basics of your cross-channel marketing strategies - lists, SMS compliance, and account settings - to ensure maximum performance and efficiency.

Trusted by 1000+ Retailers and Brands

Ready to grow your business?
Let’s talk.