In-Store

Holiday

Driving In-Store Traffic this Holiday Season

Prime Day is July 12. The annual “Black Friday in July” sale was one of the most lucrative online sales day for Amazon last year, coming within 3% of its actual Black Friday sales numbers.

Posted on 
Jul 1, 2016
  by
Megan Ouellet
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360 Customer Profile

Navigating the Changing Retail Landscape

There is no doubt that the retail landscape is going through drastic changes fueled by customer interaction and expectations as well as readily available technology and actionable data points.

Posted on 
May 20, 2016
  by
Megan Ouellet
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Channel

Interactive Digital Displays In-Store

I love to shop. Nearly every purchase I make is online - clothing, household items, even cat food. I shop so much that the Google Street View of my house shows several boxes on my front porch. But, until recently, I would only visit a store if I needed to return something I purchased online.

Posted on 
Dec 16, 2015
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Channel

Interactive In-Store Displays

Our Listrak Retail Reality trip to NYC and our Sephora visit has been mentioned, but we wanted to take a moment to expand on the experience that we had in the store and the follow-up we have received since our visit, as well as a more recent trip to our local Sephora store in our mall.

Posted on 
Dec 16, 2015
  by
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360 Customer Profile

Retail of the Future is Here

It wasn’t that long ago that the industry was saying, “Retail stores are dead!” and “The malls of America are empty and closing for good!” But with a new focus on interaction and engagement with consumers in retailers such as Rebecca Minkoff and Ralph Lauren, there could be a whole new world of retail.

Posted on 
Dec 8, 2015
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Channel

Cross-Channel Marketing: Engaging Customers in Store

The New Balance store in Midtown Manhattan offers a truly foot-centric digital experience. Amongst the typical shoes and socks that you would find in a traditional shoe store, this New Balance location also offers a variety of interactive touchscreens and kiosks to help each unique customer find the right footwear, personalized for them.

Posted on 
Dec 1, 2015
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Strategy and Tactics

Retail Reality: Thoughts from Listrak's Shopping Trip in NYC

On Listrak’s recent Manhattan Retail Reality Roadtrip, our group visited many stores located in Chelsea, Soho and along 5th Avenue. Even as an avid online shopper, I still love shopping in-store.

Posted on 
Nov 30, 2015
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Channel

Let’s Get Phigital: The State of In-Store Technology

1 City, 2 Days, 16 people, 32 Stores.

Posted on 
Nov 20, 2015
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Holiday

Holiday Insights: Drive Traffic In-Store

Last year, holiday foot traffic decreased 8.3% according to the NRF. But there is no denying that in-store holiday shopping is still the clear revenue winner as over $500 billion in holiday revenue came from stores and $101.9 billion came from online and mobile devices in 2014.

Posted on 
Nov 3, 2015
  by
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360 Customer Profile

In my Inbox: Omnichannel in Action

In our latest whitepaper on email benchmarks and trends, we shared some examples of retailers using email messages to drive in-store traffic. I have received a few more recently that I thought were worth sharing:

Posted on 
Apr 3, 2015
  by
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Channel

Using Email to Drive In-Store Sales

Ann Taylor sent this email to customers this morning. It stood out to me because of its clear CTA - go to the store.

Posted on 
Jul 29, 2013
  by
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