Rick has over 20 years of experience in client services, with a strong background in support, professional services, account management, and technical services. He has worked in the government sector, helping the Commonwealth of PA, the State of Connecticut, and the City of Washington DC implement content management solutions, and his expertise lies in training non-technical users to position them for success. As a Listrak Account Manager, Rick helps clients like Active Ride Shop get more from their email marketing campaigns by identifying what works best for their audiences and implementing strategies aligned to business goals.