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Upcoming Webinars

Personalizing Holiday Messages

Customers don't demand personalized communications. They'll simply shop elsewhere if the messages you're sending aren't relevant, timely and useful. And with the big revenue goals you're facing this holiday season, personalized messages are more important than ever. 

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Recent Webinars

Our Top 10 Holiday Tips

The holidays will be here before you know it. Chances are, you've already put your holiday strategy in place and in motion. You already know the basics, but with big revenue goals and tough competition, more can be done.

Email Personalization Beyond Subject Lines and Segmentation

There has been a monumental shift in the way retail marketers interact with their customers. Email personalization used to mean inserting the recipient's name into the subject line or simply segmenting the list and building several different versions of each message. Not anymore. Customers expect messages that are tailored to their interests and behaviors and marketers can finally meet those expectations using automated content personalization and collaborative filtering. 

Are Your Online Recommendations a Wreck?

86% of the top 1000 retailers use product recommendations on-site as they lead to additional sales and higher AOV. But, sadly, many times they aren't customized to the shopper's point in the purchase journey. There is a fine art to presenting the right products in the right places – and the more personalized they are, the better. In this session, you'll learn what algorithms work best and where to generate more revenue.

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