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Do
Include the unsubscribe link at the top of the email.
Caution
Bury the unsubscribe link in the email’s footer where it can easily be missed – if the recipients can’t opt out quickly and easily they’ll report the message as spam instead.
Implement a single click unsubscribe process.
Include a way for subscribers to opt-in to your lists again in case they unsubscribed accidently or changed their minds.
Set up a valid email address subscribers can reply to in order to unsubscribe from your lists and monitor it closely.
Remove unsubscribers from your lists no later than 10 days; or better yet, immediately.
Remember that your opt-out mechanism must be able to process requests for at least 30 days after the message was deployed.
Always use a suppression list to monitor unsubscribes.
Work with Listrak’s email marketing experts for help managing your opt-out process.
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